Shipping policy
Yes! All earrings and candles are designed, made and packaged in the Australian Snowy Mountains Area. Not to mention Bright Light Creations is proudly Australian owned and operated with a lot of love.
DO YOU SHIP INTERNATIONALLY?Not at this stage, I only ship Australia wide. Though for any wholesale, custom or bulk orders don’t hesitate to contact me on brightlightcreations@outlook.com stating your location or address and I will happily provide you with a quote.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All orders are processed within 2 business days and then handed over to Australia Post. As a guide, Australia Post delivers to metropolitan areas in 3-5 business days and regional areas take around 10. Please remember to expect some delays during peak holiday season times as well.
Once your order has been processed you will be sent an email with an estimated time of arrival of your package and online tracking number to track your package.
I also offer the option for you to pick up your order for free in Cooma NSW. At checkout please select free pick up and you will be emailed the exact address to pick up your order. Your order will be ready to pick up within 2 working days of placing your order.
All orders over $100 have free shipping.
GIFTING AND PACKAGING FOR DELIVERIES
I send your order reciepts digitally via email. I do not include paper reciepts in your packages as I know some of the orders are sent as gifts and its also better for the environment to save on some paper.
I'm passionate about presentation and I ensure that each order sent presents beautifully. Each product is carefully wrapped in beautifully coloured recyclable acid free tissue paper, wrapping paper and paper twine to further protect them on their journey to you or a loved one. Every parcel also includes product care information and a thank you card from Bright Light Creations.
If your order is a gift and you would like it shipped directly to the gift reciever (where the billing address differs to the shipping address), without any additional fee a sentimental note can be added to the package, just make sure you clearly state your message in the notes section of the shopping cart once you finalise your order.